Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 31 asking me repeatedly to update to 32.0.3.

  • 6 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de jon123nyc

more options

Hi. I have Firefox 31 running on Win 8.1, 64-bit.

I prefer to install updates when convenient, and was warned repeatedly (ongoing) to install Firefox 32.0.1, 32.0.2 and 32.0.3. Today, after repeatedly trying to install the update (as I've done before), I noticed that my current version is 31 and and all the updates I had thought were installed were not, in actuality.

I should mention that I have myself as a standard user and 'ok' higher level processes with an administrator password. Obviously, when I attempted to install the updates; I typed in that password.

I should note that 31 was an update I now wish I hadn't installed, as it slowed my i7 down and would frequently become unresponsive for 30 sec, a minute or more. If this update does not address this issue; would you PLEASE give me a heads-up?? At this point I may roll back to 30.

Thanks Y'all.

Hi. I have Firefox 31 running on Win 8.1, 64-bit. I prefer to install updates when convenient, and was warned repeatedly (ongoing) to install Firefox 32.0.1, 32.0.2 and 32.0.3. Today, after repeatedly trying to install the update (as I've done before), I noticed that my current version is 31 and and all the updates I had thought were installed were not, in actuality. I should mention that I have myself as a standard user and 'ok' higher level processes with an administrator password. Obviously, when I attempted to install the updates; I typed in that password. I should note that 31 was an update I now wish I hadn't installed, as it slowed my i7 down and would frequently become unresponsive for 30 sec, a minute or more. If this update does not address this issue; would you PLEASE give me a heads-up?? At this point I may roll back to 30. Thanks Y'all.

Solução escolhida

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you update or (re)install Firefox as long as you do not remove personal data in case you would uninstall Firefox.

Ler esta resposta 👍 1

Todas as respostas (6)

more options

The Firefox 32.0.3 release fixes a serious security vulnerability in NSS (secure connections) and should be installed.

more options

I cannot even pretend to say thanks, as your answer didn't help me in the slightest. Firefox will not update itself. I've tried. I would rather not uninstall and reinstall or anything like that because I do not want to lose my preferences and plugins. If you don't mind, please read the whole post. Thank you!

more options

If updating does not work, why not just download the installer and get Firefox 32 that way? You can get the latest version from here:

more options

Solução escolhida

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you update or (re)install Firefox as long as you do not remove personal data in case you would uninstall Firefox.

more options

Ok. As instructed; I've reinstalled. However there are no preferences, plugins, etc. Its brand spanking new. Lol. Would you please advise as to how do I now implement the data you mentioned in my firefox older?

more options

I'm fine. Please disregard. While my browser is not restored to the way it was previously....sync took care of the rest. Problem solved. Ty again.