We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

How do I recover from Bug 729530 - Sync setup fails if more than one version of Firefox is installed

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 11 wyświetleń
  • Ostatnia odpowiedź od geoff_tibbles

geoff_tibbles
geoff_tibbles
more options

I have a Kindle Fire 2. I downloaded Beta and Aurora from the ftp site and installed them about a month ago. I was running sync on Beta only, and everything was working well. Then I set up sync in Aurora. It said it had connected properly, but did not work and stopped in Beta. No error messages.

I uninstalled all Firefox; changed the sync password and key; installed Release and set up sync. I received messages from PC and Kindle that sync was working, but nothing happened. Uninstalled Release and repeat with Beta. Same results.

My guess is that uninstalling Firefox is not cleaning out all the sync data, but I don't know where to look. Thanks.

I have a Kindle Fire 2. I downloaded Beta and Aurora from the ftp site and installed them about a month ago. I was running sync on Beta only, and everything was working well. Then I set up sync in Aurora. It said it had connected properly, but did not work and stopped in Beta. No error messages. I uninstalled all Firefox; changed the sync password and key; installed Release and set up sync. I received messages from PC and Kindle that sync was working, but nothing happened. Uninstalled Release and repeat with Beta. Same results. My guess is that uninstalling Firefox is not cleaning out all the sync data, but I don't know where to look. Thanks.

Wszystkie odpowiedzi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

(I don't know if this still applies)

geoff_tibbles
geoff_tibbles Zadający pytanie
more options

It was not directly useful, although interesting. It convinced me that there was a problem in android, so I reset to factory defaults and reinstalled Aurora. Now sync is working well again. thanks