We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

after adding plug-ins to block ads, my firefox no longer opens--it hangs/freeze--i have tried to restart, even deleted firefox and downloaded a new version--to no avail! please advise--

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Matt_G

rumom
rumom
more options

Last night I aded a few plug-ins to block ads including Google's--after restarting my computer (Mac OS X 10.6.8), my firefox no longer opened, i.e. it hangs/freeze when I open it--I have tried to restart, open in safe mode, even deleted firefox altogether and downloaded a new version, to no avail! Please advise! I have been trying to revive Firefox for hours today--

Last night I aded a few plug-ins to block ads including Google's--after restarting my computer (Mac OS X 10.6.8), my firefox no longer opened, i.e. it hangs/freeze when I open it--I have tried to restart, open in safe mode, even deleted firefox altogether and downloaded a new version, to no avail! Please advise! I have been trying to revive Firefox for hours today--

Wszystkie odpowiedzi (1)

Matt_G
Matt_G
more options

Hey rumon,

Have you tried starting Firefox in Safe Mode? Hold down "option" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!