Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

How do I fix the following error message?

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

tawniaking
tawniaking
more options

I just installed the latest Firefox and when prompted, clicked replace older version. Then this msg comes up: "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." As it doesn't say which files, I have no idea how to do this, or even how to access those files.And now I can't even access my older version of firefox.

I just installed the latest Firefox and when prompted, clicked replace older version. Then this msg comes up: "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." As it doesn't say which files, I have no idea how to do this, or even how to access those files.And now I can't even access my older version of firefox.

Wszystkie odpowiedzi (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.