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I've had Thunderbird for years, 20+ maybe. I opened my email the other day and it prompted me for my password, which it NEVER does. I put it in, which is how I'm typing to you now, and it WILL NOT accept it. A 1014 error pops up. I've tried all the things suggested on line to no avail. Why did it suddenly stop working? Eric

I've had Thunderbird for years, 20+ maybe. I opened my email the other day and it prompted me for my password, which it NEVER does. I put it in, which is how I'm typing to you now, and it WILL NOT accept it. A 1014 error pops up. I've tried all the things suggested on line to no avail. Why did it suddenly stop working? Eric

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Who's your e-mail provider? If it's MicroSoft (Hotmail/Outlook) they are changing the way you log-in. Other providers may be doing something similar as well.

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  1. What OS are yous using?
  2. What version of Thunderbird are you using?
  3. Please post an image of that error pop up message.
  4. It would also be helpful to understand the server settings of the accounts you have created.

In Thunderbird

  • Help > Troubleshooting Information
  • Scroll down to 'Mail and News Accounts'
  • Copy all the data in that section and paste it into this question in forum OR post an image showing the 'Mail and News Accounts' section.

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