We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Emails won't send

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od sfhowes

Skippyrosa
Skippyrosa
more options

Emails won't send. My provider is Eastlink.ca Many times when I try to send an email using Thunderbird, I get this msg. 

Sending of message failed.

An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csp02.eastlink.ca Eastlink ELOB5014: Maximum failed authentication attempts from 96.30.131.2 has been exceeded.

It often happens the first time I try to send an email. Sometimes I can send it if I do a RESTART of the computer. Sometimes that doesn't work either. The only thing I can do is to copy the email into Eastlink Webmail, and then it always sends. However this is a very BIG nuisance!! Especially when I'm in a hurry. Thunderbird has been doing this for several weeks now. I don't know what to do. Thank you. Skippy Mardon in Canada

Emails won't send. My provider is Eastlink.ca Many times when I try to send an email using Thunderbird, I get this msg. Sending of message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csp02.eastlink.ca Eastlink ELOB5014: Maximum failed authentication attempts from 96.30.131.2 has been exceeded. It often happens the first time I try to send an email. Sometimes I can send it if I do a RESTART of the computer. Sometimes that doesn't work either. The only thing I can do is to copy the email into Eastlink Webmail, and then it always sends. However this is a very BIG nuisance!! Especially when I'm in a hurry. Thunderbird has been doing this for several weeks now. I don't know what to do. Thank you. Skippy Mardon in Canada

Wszystkie odpowiedzi (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What are your settings? You should have: mail.eastlink.ca on port 465, SSL/TLS security, authentication = normal password, User Name = email address.

https://my.eastlink.ca/customer-support/internet/setting-up-my-internet/configuring-my-email/version/2

If you have that and still can't send, state your antivirus app. If it's not Windows Security, try running Windows in safe mode (which bypasses startup apps like antivirus).