Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Getting a black screen while trying to view VR videos.

  • 6 odpowiedzi
  • 2 osoby mają ten problem
  • 19 wyświetleń
  • Ostatnia odpowiedź od RedAISkye

more options

I'm getting a black screen while trying to view VR videos from Firefox Mobile.

I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop.

So, only Firefox Mobile is having issues with VR videos for some reason.

I'm getting a black screen while trying to view VR videos from Firefox Mobile. I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop. So, only Firefox Mobile is having issues with VR videos for some reason.

Wszystkie odpowiedzi (6)

more options

Hi

What version number of Firefox for Android do you have installed on your Android device?

more options

Paul said

Hi What version number of Firefox for Android do you have installed on your Android device?

Firefox v113.1.0 (Build #2015950739), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1

more options

Are you viewing the videos full screen (landscape)?

more options

Paul said

Are you viewing the videos full screen (landscape)?

I've tried both fullscreen and non-fullscreen modes including landscape/portrait.

more options

So that I can look into this further, do you have an example of a video that is not playing correctly?

more options

Paul said

So that I can look into this further, do you have an example of a video that is not playing correctly?

Here is an example: https://deovr.com/videos/3d-vr180-vam-mmd-greenlights-serenade-6488

Only the audio plays, the video is just black screen on mobile.