Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Hardware Video Decoding not working for Intel Quick Sync Video (QSV) on Windows 11

  • 3 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od qwqdragon

qwqdragon
qwqdragon
more options

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics: - I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191) I have attached copies from about:support page below. In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on. Could someone help?

Wybrane rozwiązanie

Hi TyDraniu, sorry I didn't see the reply.

But the problem seems to be fixed in Firefox 100. All hardware decoding works correctly now.

Thanks!

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (3)

qwqdragon
qwqdragon Zadający pytanie
more options

Sorry, somehow the diagnostic data is not showing, here is the copy: https://drive.google.com/file/d/13EkP7Dl9J-ZpXEZd3kOSnNNF_xCKGHWi/view?usp=sharing

Zmodyfikowany przez qwqdragon w dniu

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Hi, can you create an issue on the https://bugzilla.mozilla.org/enter_bug.cgi ?

Please go back with a bug URL. Thanks.

qwqdragon
qwqdragon Zadający pytanie
more options

Wybrane rozwiązanie

Hi TyDraniu, sorry I didn't see the reply.

But the problem seems to be fixed in Firefox 100. All hardware decoding works correctly now.

Thanks!