Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a file in users profiles start up cache called startupCache.4 .little is this a genuine firefox file ?

  • 2 svar
  • 1 har dette problemet
  • 19 views
  • Siste svar av terry_gill

more options

I inadvertently downloaded a virus while trying to install a flv player. I uninstalled firefox and reinstalled it. I have a folder in my profiles called fajuybvp.default and in this is a file called startupCache.4.little which, when googled, is flagged as the virus that collects banking details. Can you please verify if this is a genuine firefox file please regards

Terry Gillbe

I inadvertently downloaded a virus while trying to install a flv player. I uninstalled firefox and reinstalled it. I have a folder in my profiles called fajuybvp.default and in this is a file called startupCache.4.little which, when googled, is flagged as the virus that collects banking details. Can you please verify if this is a genuine firefox file please regards Terry Gillbe

Valgt løsning

hello, it is a legitimate file created by firefox when it is located in %localappdata%\Mozilla\Firefox\Profiles\XXXXXXXX.default\startupCache.

if you suspect you're having issues with malware, run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner and microsoft safety scanner.

Troubleshoot Firefox issues caused by malware

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

hello, it is a legitimate file created by firefox when it is located in %localappdata%\Mozilla\Firefox\Profiles\XXXXXXXX.default\startupCache.

if you suspect you're having issues with malware, run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner and microsoft safety scanner.

Troubleshoot Firefox issues caused by malware

more options

It is located there, but I will follow your link for malwarebytes and run a scan. Thank you very much for you fast reply.