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Firefox crashes

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andrewch66
andrewch66
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I need help with crashes that happen on a daily basis.

When I open firefox it crashes.

I need help with crashes that happen on a daily basis. When I open firefox it crashes.

All Replies (1)

knorretje
knorretje
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Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-9b01edaa-f8fb-4aad-b96c-bad812111102
Firefox 7.0.1 Crash Report [@ nsComponentManagerImpl::GetServiceByContractID(char const*, nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix. You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport