Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get a 'Bad Request' message when trying to access my Provident Bank website bookmark?

  • 1 svar
  • 15 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

For some unknown reason, I cannot access my bank account, which is bookmarked. I can access all other bookmarks without incident. The bank says the problem lies with Firefox. This problem just occurred since I upgraded my Firefox.

For some unknown reason, I cannot access my bank account, which is bookmarked. I can access all other bookmarks without incident. The bank says the problem lies with Firefox. This problem just occurred since I upgraded my Firefox.

All Replies (1)

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also: