We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

firefox will NOT update, have to manually update, how to resolve?

AnonymousUser
AnonymousUser
more options

Running windows XP, SP3. firefox notifies me that there is an update, I say yes update. it downloads the up date, which FAILS, then it downloads the whole program, which FAILS. I then Manually down load and install - without a problem. this has happened over a number of updates. In the past it use to do the updates, without a problem. Checked all the answers in the help files, but they don't apply

This happened

Not sure how often

Running windows XP, SP3. firefox notifies me that there is an update, I say yes update. it downloads the up date, which FAILS, then it downloads the whole program, which FAILS. I then Manually down load and install - without a problem. this has happened over a number of updates. In the past it use to do the updates, without a problem. Checked all the answers in the help files, but they don't apply == This happened == Not sure how often

All Replies (1)

AnonymousUser
AnonymousUser Eieren av spørsmålet
more options

I have the same problem exactly. In every previous version of FF, it updated normaly without any issue. Now, is the first time FF wont update. It failed to update, and then it failed to download the whole program. I am gonna download and install the program manually. Is there a solution to it?