Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Streaming

more options

Is there a problem with downloading from streaming services? I noticed that Chrome had a similar problem to mine. Since about last Saturday, I cannot download MSNBC and other programing on YouTube TV -new shows (Live or Recorded) from YouTube TV. Sometimes there is an error - "there was an error licensing this video". Sometimes it is just a revolving circle that never completes. The programs appear fine on my son's cable. The "about" says that Firefox is up to date and Windows 10 did a cumulative update on 8/13 but streaming worked fine at least through 8/22.

Is there a problem with downloading from streaming services? I noticed that Chrome had a similar problem to mine. Since about last Saturday, I cannot download MSNBC and other programing on YouTube TV -new shows (Live or Recorded) from YouTube TV. Sometimes there is an error - "there was an error licensing this video". Sometimes it is just a revolving circle that never completes. The programs appear fine on my son's cable. The "about" says that Firefox is up to date and Windows 10 did a cumulative update on 8/13 but streaming worked fine at least through 8/22.

All Replies (2)

more options

Hey Anita, If you want to download content from YouTube TV, you have to be using the app and have an active subscription. For MSNBC, there is no official way to download content from their site.

If you have any questions regarding this or anything else, please let me know below.

Helpful?

more options

When I say download, I mean the buffering that often occurs when watching streaming on my computer. I use YouTube TV which didn't show up as an app on my computer. I watched hours and hours of the Democrat Convention, some of which was recorded by YouTube TV's DVR and some was live. No problem. Now, I open YouTube TV but when I select a program on MSNBC it occasional get an error but mostly there is red circle that is going round and round. the programing will not load. It works fine on my TV so I have to look else where. YouTube TV is run on my computer through Firefox. So next I thought I'd check with you since I read that Chrome had a similar problem a few weeks ago with the same error message.

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.