Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

new computer has old tb files- how do I get them to run

  • 3 svar
  • 0 har dette problemet
  • 15 views
  • Siste svar av david

kdfink1
kdfink1
more options

my old pc has died, I had copied all files from it to a new pc. I want my old profile to run but I cannot get that to happen. That old profile has many folders and a large address book that I need. How can I recover them? I know that they are someplace on the new pc

my old pc has died, I had copied all files from it to a new pc. I want my old profile to run but I cannot get that to happen. That old profile has many folders and a large address book that I need. How can I recover them? I know that they are someplace on the new pc

All Replies (3)

david
david
  • Top 10 Contributor
more options

Did you use the tools>import>import from another installation feature? That would be my first suggestion.

kdfink1
kdfink1 Eieren av spørsmålet
more options

I paid (Geek Squad ) to copy old pc to new one. There is a scandisk with Thunderbird on it. I have no idea how they copied old hd to new one but am told all from old is on new. I needed to get email so I set up Tb on new but it lacks the old data which I need.

david
david
  • Top 10 Contributor
more options

Locate the Thunderbird folder. You should see a 'profiles' folder in it and a profiles.ini file in it. If you do, then do this: - exit thunderbird - copy the thunderbird folder to c:\users\<yourid>\appdata\roaming\thunderbird - you will be prompted for overwrites and that is to be expected. Allow that. - restart thunderbird