Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Authentication with email server earthlink.net

  • 4 svar
  • 0 har dette problemet
  • 26 views
  • Siste svar av Toad-Hall

Don Rhorer
Don Rhorer
more options

Updated Mozilla and now get this message ; The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'.

Updated Mozilla and now get this message ; The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'.

Endret av Don Rhorer

All Replies (4)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

You would have to check your server settings for that account.

you would need to post information showing what server settings you are currently using. Menu icon > Help > More TRoubleshooting Information Under 'Mail and News Accounts section. Copy all the data and post the information into this forum question OR Post images showing: Account Settings > Server Settings for incoming Account Settings > Outgoing Server (SMTP) > select account/email address Post image showing settings

But I believe these are the settings you should be using.

Earthlink.net (EarthLink) IMAP Server

  • Server name: imap.earthlink.net
  • port 143
  • Connection SEcurity: none
  • Username Your full email address
  • Authentication Method: Normal Password
  • password Your Earthlink.net password

Earthlink.net (EarthLink) POP Server

  • Server Name: pop.earthlink.net
  • port 110
  • Connection SEcurity: none
  • Username Your full email address
  • Authentication Method: Normal Password
  • password Your Earthlink.net password

Earthlink.net (EarthLink) SMTP Server

  • Server name: smtpauth.earthlink.net
  • port 587
  • Connection Security: STARTTLS
  • Username Your full email address
  • Authentication Method: Normal Password
  • password Your Earthlink.net password
Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

To use the above insecure settings - You may discover the 'Authentication Method' for incoming and outgoing may need to be 'Password, transmitted insecurely'

Endret av Toad-Hall

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

It seems some sites report you can use a secure setting, so use a secure setting rather than the original default insecure settings I previously mentioned.

Earthlink.net (EarthLink) IMAP Server

  • Server name: imap.earthlink.net
  • port 993
  • Connection SEcurity: SSL/TLS
  • Username Your full email address
  • Authentication Method: Normal Password
  • password Your Earthlink.net password

Earthlink.net (EarthLink) POP Server

  • Server Name: pop.earthlink.net
  • port 993
  • Connection SEcurity: SSL/TLS
  • Username Your full email address
  • Authentication Method: Normal Password
  • password Your Earthlink.net password
Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

So really it is important to know what settings you are currently using in order to know what part is currently not being accepted.