Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Unable to log into Xfinity.com

  • 1 svar
  • 1 har dette problemet
  • 17 views
  • Siste svar av FredMcD

Eic
Eic
more options

I am unable to log into xfinity.com. I can log into my account there on Chrome and Edge so the assumption is that it is a Firefox issue. I've cleared my cache, site data and cookies in Firefox but that didn't help. I've run an IPV6 test and scored 10/10.

Not sure what to do next.

Thanks for the help.

I am unable to log into xfinity.com. I can log into my account there on Chrome and Edge so the assumption is that it is a Firefox issue. I've cleared my cache, site data and cookies in Firefox but that didn't help. I've run an IPV6 test and scored 10/10. Not sure what to do next. Thanks for the help.

All Replies (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?