Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Random crashes since 78.0.1 update

  • 1 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av FredMcD

Lu
Lu
more options

Since upgrading to 78.0.1 and subsequently 78.0.2, Firefox crashes on some websites. I am unable to restore and have to close the tab. I have tried re-installing Firefox but no joy. Please is anyone experiencing any similar issues and have they found a fix?

Since upgrading to 78.0.1 and subsequently 78.0.2, Firefox crashes on some websites. I am unable to restore and have to close the tab. I have tried re-installing Firefox but no joy. Please is anyone experiencing any similar issues and have they found a fix?

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>.
Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We
need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them.
Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see;
https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support