We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Can't update Firefox. Is not updating automatically.

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av James

robertac
robertac
more options

The files download to update and I extract the files but the properties still show I am using the old version after restarting Firefox.

The files download to update and I extract the files but the properties still show I am using the old version after restarting Firefox.

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0

In your More System Details it appears that you are using a Ubuntu supplied package version of the old Firefox 50.0.x

Make sure the old Firefox 50.0 is not running when you try to start Firefox 66.0.2

Also make sure you are starting the firefox script in the Firefox folder for Fx 66.0.2 and not using a launcher or shortcut that is pointing to Fx 50.0

https://support.mozilla.org/en-US/kb/install-firefox-linux

If you are the only user then putting Firefox folder in ~/Home will make it easy for read/write permissions for Firefox updates.