Firefox 57.0.2 (64-bit) stops responding to menu bar and other buttons
I installed the latest-n-greatest version of Firefox (57.0.2) for Windows-7 last week. It loads and works fine, but after some indeterminate period of time FF stops responding to button presses or items on the menu bar. And after a hibernation (even if this is immediately after starting FF), the above problem always happens.
Running in Safe Mode makes no difference.
I had no problems with the previous version of FF.
All Replies (7)
Pj said
Hmm. Works for me with FF and everything else I have up and running. Might be some other power or sleep-state setting(s).
Just failed now (as expected) as I brought the computer out of hibernation.
Hard to see what could be upsetting FF after hibernation, but then I don't really understand the ins and outs of hibernation - there must be a lot of complex work to do under the hood. And FF has also failed without a hibernation (as per Neil64's "me too" post), just not so often. So I think it's probably not worth concentrating entirely on hibernation.
Where now?
Just for clarity, I have a desktop PC with no hibernation or power saving settings enabled.
FF just failed without a hibernation - I left it sitting there for about four hours and when I came back it wasn't responding to the menu or most buttons. Nothing to do with power-saving here then.
I do wonder if it's something to do with the multiple FF processes that are running? Perhaps the one that has the focus thinks it doesn't need to process WM_COMMAND (or WM_SYSCOMMAND in Neil64's case) messages? I've set the content process limit to 1, but there are currently four instances of firefox.exe running. I can't remember how many there were in older releases. Just one?
Somebody somewhere in the FF development team must know how to check/trace this, else we're going to spend our time just guessing at what it might be!
YetiYeti said
FF just failed without a hibernation - I left it sitting there for about four hours and when I came back it wasn't responding to the menu or most buttons. Nothing to do with power-saving here then.
What type of system do you have? Memory? You don't have ALL Tabs active at once? How Many? I have my FF set to open one Tab per window, so it loads any other Tab as I visit each Tab as needed. My Main FF window probably has around 300 Tabs up, waiting for an 'active' visit. I have 6 other windows open at this time.
I usually can go for days before I Master Exit FF and start it up again, and sometimes a Windows-7 Pro SP1 reBoot about once a week or two.
- Pj
Endret av Pj
Pj said
What type of system do you have? Memory?
A Intel i5 laptop running Windows 7 Professional. With 4GB of memory.
You don't have ALL Tabs active at once? How Many?
All my tabs (typically three or four) run in a single window, except when I click on a link in, say, Thunderbird in which case a new window appears. The problem has happened with just a single tab.
Endret av YetiYeti
Has there been any progress on this problem?
If I leave the laptop alone for an hour or so, then when I come back FF is usually showing the problem and I have to kill FF and restart it if I want to use any of the menu buttons. It's a damn nuisance.
YetiYeti said
Has there been any progress on this problem? If I leave the laptop alone for an hour or so, then when I come back FF is usually showing the problem and I have to kill FF and restart it if I want to use any of the menu buttons. It's a damn nuisance.
Me too. I have to kill it using task manager.