Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 45 sends return receipts even when turned off

  • 2 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av TJJil

more options

I have an email account, call it xyz@outlook.com. On outlook.com, return receipt is turned off. This account is also set up on Thunderbird as IMAP. Thunderbird is set to "Never send return receipt".

I sent test emails from another account requesting RR. When I read these emails using Thunderbird, it sends the return receipt. I repeated the exercise but used outlook.com to read the messages, and it did not send the RR.

The problem is repeatable w/ outlook.com & hotmail. Can't duplicate w/ gmail.

Is there a workaround?

I have an email account, call it xyz@outlook.com. On outlook.com, return receipt is turned off. This account is also set up on Thunderbird as IMAP. Thunderbird is set to "Never send return receipt". I sent test emails from another account requesting RR. When I read these emails using Thunderbird, it sends the return receipt. I repeated the exercise but used outlook.com to read the messages, and it did not send the RR. The problem is repeatable w/ outlook.com & hotmail. Can't duplicate w/ gmail. Is there a workaround?

All Replies (2)

more options

You set Thunderbird to never send a return receipt -- but where did you set it to do that? If you set it in the Preferences dialogue, as a 'global' preference, then be aware that there is also a 'per account' setting in the Account Settings dialogue -- and the latter overrides the former, I believe. So you need to check both locations, if you haven't already done so.

more options

All my Thunderbird accounts are set to use the global return receipt setting. I have verified it. I believe this is a bug with Tbird 45 and/or hotmail