Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of congratulations you won in firefox!

  • 3 svar
  • 2 har dette problemet
  • 14 views
  • Siste svar av Walkera

more options

Hi Guys I have an popup in Firefox that keep coming up "CONGRATULATIONS YOU HAVE WON" now the popup is not a survey. It use-ably popup when switching between pages. The funny part is you cant close the popup. Normally I just switch back to my home page to get rid of it but pops up the moment you change to a page. Some other information: I'm using Windows 7 Ultimate Browser Firefox version 30 Home page Google.com Kaspersky Internet Security and antivirus version 14.0.0.4651(g) Please advice accordingly. Regards Walkera

Hi Guys I have an popup in Firefox that keep coming up "CONGRATULATIONS YOU HAVE WON" now the popup is not a survey. It use-ably popup when switching between pages. The funny part is you cant close the popup. Normally I just switch back to my home page to get rid of it but pops up the moment you change to a page. Some other information: I'm using Windows 7 Ultimate Browser Firefox version 30 Home page Google.com Kaspersky Internet Security and antivirus version 14.0.0.4651(g) Please advice accordingly. Regards Walkera

Valgt løsning

  1. Start Firefox in safe mode to check if one of the extensions is causing the problem:
  2. Malwares can also cause these problems:
  3. You can also use some add-ons to block ads/popups:
Les dette svaret i sammenhengen 👍 0

All Replies (3)

more options

Valgt løsning

  1. Start Firefox in safe mode to check if one of the extensions is causing the problem:
  2. Malwares can also cause these problems:
  3. You can also use some add-ons to block ads/popups:
more options

Hi Thank you for your response, I will go through your suggestions and see if this nails the popup. Yeah I've tried safe mode before and yes the popup comes up in safe mode as well. I'll keep the form posted as soon as I learn more about this popup. Thanks again for your advice Regards Walkera

more options

HI Guys I have promise to let you know if I solve the "CONGRATULATIONS YOU WON POPUP" Yes I have... a forum member with the user name of Diego Victor suggested to download a Ad-on "Ad-block Plus Pop-up Addon"

I've install the ad-on and under Tools>Ad-ons>Ad-block Plus>Options set the Default action to "Block all Popups" This does do the job and I also notice some other annoying popups also vanish from my browser. Thanks again for helping here. Regards Walkera