We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need help to sync between to Win 8 Surface

  • 2 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av carlaHI12

more options

I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

Valgt løsning

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

Les dette svaret i sammenhengen 👍 0

All Replies (2)

more options

Valgt løsning

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

more options

Mahalo, that was the same solution that my husband had found and it solved the problem. thanks for the quick response.

Carla