Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why is no padlock showing on secure checkout: https://www.lavenderhillcolours.com/checkout/ when there is a valid SSL and all images load from https url

  • 3 antwoorden
  • 6 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van philipp

more options

Our site has a valid SSL and when I run it through whynopadlock.com all the elements check out as secure yet there is no padlock on the checkout page: https://www.lavenderhillcolours.com/checkout/. If I click on the grey globe then it says that the site does not supply identity information and is only partially encrypted. I have switched off all plugins and the problem remains. Other sites such as this one show the green padlock ok. How can I resolve this?

Our site has a valid SSL and when I run it through whynopadlock.com all the elements check out as secure yet there is no padlock on the checkout page: https://www.lavenderhillcolours.com/checkout/. If I click on the grey globe then it says that the site does not supply identity information and is only partially encrypted. I have switched off all plugins and the problem remains. Other sites such as this one show the green padlock ok. How can I resolve this?

Gekozen oplossing

hello, the only element that i can see on the page that isn't loaded through an encrypted connection is the favicon of the page...

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Gekozen oplossing

hello, the only element that i can see on the page that isn't loaded through an encrypted connection is the favicon of the page...

more options

That's great. I've changed it an now we have a grey padlock. It's not green like the one one this page (I'm not sure why) but it's much better. Thank you.

more options

ok, glad that it worked :))

the gray padlock is the indicator that is to be expected for normal https-encrypted connections, the green one is shown when a site is providing a certain kind of certificate (which contains ownership information as is generally more expensive): Green padlock