Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Won't install on Win7 Home - says no admin tho I'm admin & only user profile

  • 4 antwoorden
  • 9 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van Rodin09

Rodin09
Rodin09
more options

Running Acer laptop Win7 Home edition, Avira Antivirus, Windows Firewall. Downloaded Firefox installer stub from Mozilla. On running it, it says 'extracting' then shows a message saying "Some facilities may not work installing with current user" and shows two options: Run with current user and Administrator (password to be filled only for Administrator).

Click on current user and the program disappears - nothing happens. There is only 1 user profile on this system - current user, called 'a' with administrator rights and no password. Clicking on Administrator insists on password, will not accept blank password field and disappears.

I created an Administrator ID with password and logged in but the same two options again pop up - and the same disappearance of the program once either is chosen.

Tried with Avira and Firewall disabled. Makes no difference. Was running Firefox earlier version with current user profile and no problems. When program upgraded itself, this problem has started so that I have to use IE or Chrome.

I'm typing this from my desktop system where Firefox is running fine.

Running Acer laptop Win7 Home edition, Avira Antivirus, Windows Firewall. Downloaded Firefox installer stub from Mozilla. On running it, it says 'extracting' then shows a message saying "Some facilities may not work installing with current user" and shows two options: Run with current user and Administrator (password to be filled only for Administrator). Click on current user and the program disappears - nothing happens. There is only 1 user profile on this system - current user, called 'a' with administrator rights and no password. Clicking on Administrator insists on password, will not accept blank password field and disappears. I created an Administrator ID with password and logged in but the same two options again pop up - and the same disappearance of the program once either is chosen. Tried with Avira and Firewall disabled. Makes no difference. Was running Firefox earlier version with current user profile and no problems. When program upgraded itself, this problem has started so that I have to use IE or Chrome. I'm typing this from my desktop system where Firefox is running fine.

Gekozen oplossing

Ok, your on windows 7 when you've downloaded the file go to it and right click it. On that list there should be an option "Run as Administrator". Click it and proceed with the installation. This is what may be the problem as Windows 7 has problems with UAC.

Dit antwoord in context lezen 👍 5

Alle antwoorden (4)

Lazmarr
Lazmarr
more options

Have you tried right clicking and running as Admin?

Rodin09
Rodin09 Vraageigenaar
more options

Please see my query - there is no 'right click' option during install - it only provides 2 options - run with current user or as Administrator. I have clicked on administrator and the program disappears. I have created Administrator User with Admin rights, logged in and tried to install - same result. It simply refuses to accept that the user "Administrator" with admin rights has admin rights.

Lazmarr
Lazmarr
more options

Gekozen oplossing

Ok, your on windows 7 when you've downloaded the file go to it and right click it. On that list there should be an option "Run as Administrator". Click it and proceed with the installation. This is what may be the problem as Windows 7 has problems with UAC.

Rodin09
Rodin09 Vraageigenaar
more options

Thank you, sir! This is a new one for me. I've been struggling with this for the last 3 days. It's installing now - problem solved.