Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I cannot uninstall by conventional method, nor does uninstaller in the Firefox folder work?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

None of the tabs on the screen work. Mozilla also became slower than IE10!! I went into Control Panel / Programs ....., when I click on uninstall Mozilla, nothing happens. I went into C:/ Program files/ Mozilla Firefox/ helper.exe. Clicking on this.... nothing happens???

None of the tabs on the screen work. Mozilla also became slower than IE10!! I went into Control Panel / Programs ....., when I click on uninstall Mozilla, nothing happens. I went into C:/ Program files/ Mozilla Firefox/ helper.exe. Clicking on this.... nothing happens???

Alle antwoorden (2)

more options

have you tried to only delete the folder and install firefox? when F get's slower; how is about the OS, what says the Taskmanager about the CPU, RAM, and Disk Usage-Levels?

P.S. which version of FF do you have and which OS?

more options

Did you already update to Firefox 21?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: