Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Some of the subfolders will not show bookmarks when I click on the folder containing the subfolder.

  • 2 antwoorden
  • 4 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van gwm1952

more options

I have three computers. 27" iMac, 11" MacBook Air, 13" MacBook Pro. All my bookmarks are synced with Xmarks. On the iMAc and the MacBook Air, the bookmarks work as they should. The bookmark list drops down when I click on Bookmarks and all the subfolders within the main folders contain the bookmarks I have saved in them. On the MacBook Pro this is not the case for one of my folders. It contains about 10 or 12 subfolders and only 5 or 6 of the subfolders show bookmarks when highlighted.

I have tried uninstalling and reinstalling Firefox and then syncing bookmarks again but the problem still persists. I have checked file permissions and they are set as they should be.

I am now at a loss for what to do.

I have three computers. 27" iMac, 11" MacBook Air, 13" MacBook Pro. All my bookmarks are synced with Xmarks. On the iMAc and the MacBook Air, the bookmarks work as they should. The bookmark list drops down when I click on Bookmarks and all the subfolders within the main folders contain the bookmarks I have saved in them. On the MacBook Pro this is not the case for one of my folders. It contains about 10 or 12 subfolders and only 5 or 6 of the subfolders show bookmarks when highlighted. I have tried uninstalling and reinstalling Firefox and then syncing bookmarks again but the problem still persists. I have checked file permissions and they are set as they should be. I am now at a loss for what to do.

Alle antwoorden (2)

more options

Sorry, that sounds like a question for Xmarks support. You aren't using both Xmarks and Firefox Sync, are you? We have had a number of support posting about problems similar to what you are seeing when using both.

more options

No, I'm not using both Xmarks and FireFox Sync. I'll check with Xmarks support and see what they say.

Thanks for the rapid response.