We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

www.abcnews.com does not display in firefox 13 but displays . It used to work in firefox

  • 1 antwoord
  • 11 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

I have used www.abcnews.com in firefox for years. Running the latest firefox (13) and now abcnews does not display. I get a blank screen. Abcnews will display in IE & Safari & Chrome. Did the release to 13 cause something to change as I was on v12 before I went on vacation and everything worked fine. After upgrade just abcnews does not display

Please tell me how to fix or what to look for/

I have used www.abcnews.com in firefox for years. Running the latest firefox (13) and now abcnews does not display. I get a blank screen. Abcnews will display in IE & Safari & Chrome. Did the release to 13 cause something to change as I was on v12 before I went on vacation and everything worked fine. After upgrade just abcnews does not display Please tell me how to fix or what to look for/

Alle antwoorden (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).