Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I downloaded a video which shows title.mp4, but I can't play it or find where it is stored - help!

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Compuser11

more options

I downloaded a video from a website. My downloads shows it was downloaded by the title and that it is a mp4 file. Upon completing the download it said Windows Media Player would be used to play it. I am trying to go back into the video and play it again, but I cannot find it in the library (I have Windows 7 64bit Home) and when I search for Windows Media Player, the search finds no results. I cannot click on it in the downloads file and play it either. Where is it and how do I access it?

I downloaded a video from a website. My downloads shows it was downloaded by the title and that it is a mp4 file. Upon completing the download it said Windows Media Player would be used to play it. I am trying to go back into the video and play it again, but I cannot find it in the library (I have Windows 7 64bit Home) and when I search for Windows Media Player, the search finds no results. I cannot click on it in the downloads file and play it either. Where is it and how do I access it?

Gekozen oplossing

The "open containing folder" was greyed-out. I reinstalled/updated Windows Media Player and redownloaded the file and it is in "my videos" now.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Is that file still showing in the Downloads window? { Ctrl + J }

If so, right-click that file and select Open Containing Folder.
If that menu item is greyed-out for that file, it wasn't saved by Firefox and that file is in the Windows Temporary Internet files. Windows caches WMP files, they are not saved in the Firefox cache.

more options

Gekozen oplossing

The "open containing folder" was greyed-out. I reinstalled/updated Windows Media Player and redownloaded the file and it is in "my videos" now.