Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes upon startup after update to new version and download attempt

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van ArubaKid

ArubaKid
ArubaKid
more options

I was asked to update to a new version of Firefox, and when I responded positively to something like, "Do you want to run Firefox now?" it crashed immediately. When I tried to launch it from the desktop it crashed immediately. When I launched it holding down the shift key it brought up Internet Explorer, not Firefox. I don't know why. I tried to download Firefox from scratch, but the result was the same--it crashed upon launch.

I was asked to update to a new version of Firefox, and when I responded positively to something like, "Do you want to run Firefox now?" it crashed immediately. When I tried to launch it from the desktop it crashed immediately. When I launched it holding down the shift key it brought up Internet Explorer, not Firefox. I don't know why. I tried to download Firefox from scratch, but the result was the same--it crashed upon launch.

Alle antwoorden (1)

ArubaKid
ArubaKid Vraageigenaar
more options

Is this a chat forum? Will someone help me from here? Should I just wait here?