Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

when I try to hibernate my computer, it goes through the process of shutting down but immediatly restarts. could this be caused by the browser?

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Pagan

Pagan
Pagan
more options

When I attempt to put my computer into hibernation it will power down and then immediately resume. The only thing that has changed is the most recent update from firefox. I have installed nothing else. I can put it into hibernation by closing the lid, but at least once, it did the same thing it does when I use the power button (which is my hibernate button) which is to power down and then immediately go into resuming windows. If you need other information please contact me, as I have absolutely no idea why it has suddenly begun to do this. Although I marked "not sure how often" that is incorrect but none of the options applied and it wouldn't allow me to continue without putting something it there. It does this every time I try to hibernate it.

When I attempt to put my computer into hibernation it will power down and then immediately resume. The only thing that has changed is the most recent update from firefox. I have installed nothing else. I can put it into hibernation by closing the lid, but at least once, it did the same thing it does when I use the power button (which is my hibernate button) which is to power down and then immediately go into resuming windows. If you need other information please contact me, as I have absolutely no idea why it has suddenly begun to do this. Although I marked "not sure how often" that is incorrect but none of the options applied and it wouldn't allow me to continue without putting something it there. It does this every time I try to hibernate it.

Alle antwoorden (2)

eelmaster
eelmaster
more options

Does this happen even when Firefox isn't running when you hibernate it?

Pagan
Pagan Vraageigenaar
more options

I think so...I've been doing some experimenting...the first time this happened, I thought that it was just a glitch in something. After I shut down the computer completely, it doesn't do it...a day or so ago, there was an update applied by firefox and it seemed that it started doing it again after that. However, this doesn't make sense to me. I shut the computer down a while ago and now it is hibernating fine again. I tried shutting it down after I logged on and it worked fine. I've opened firefox and it is still working fine. I've also opened my outlook and it doesn't appear to be causing it. I believe that something I am opening might be doing this even though the program itself is shut down, although I have no idea how unless the computer believes it is still on. The only other program I run, is MSWord and MSN messenger, which is open now and I can still hibernate. I figured that the this was a long shot but thought I would ask. So I think the answer to your question is yes, it happens even when I don't have firefox open. I've shut everything down and tried to hibernate it and it won't do it once this starts happening. I'm completely out of ideas.