We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Suddenly URL's will show in the Navigation Toolbar–stays blank

more options

Yesterday, I noticed that no URL's will show in my navigation tool bar–it stays totally blank all the time. Also, this weird little "mozilla.com tool showed up on the Navigation toolbar. What the heck? Obviously I nedd access to URL addresses. I am using FireFox 3.6 on MAC PowerBook. Could it be some kind of automatic update? Its driving me crazy. Thanks!

Yesterday, I noticed that no URL's will show in my navigation tool bar–it stays totally blank all the time. Also, this weird little "mozilla.com tool showed up on the Navigation toolbar. What the heck? Obviously I nedd access to URL addresses. I am using FireFox 3.6 on MAC PowerBook. Could it be some kind of automatic update? Its driving me crazy. Thanks!

Alle antwoorden (6)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

See:


This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Hi, Thanks for the input. Started in Safe Mode and the URL's do now show but when I go to Add-on/Themes all of the buttons are dead–cannot push the "use theme" button. So I'm kind of stuck again.

more options

If the default theme is selected then you can look at the Extensions page and proceed there.

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

No, sadly nothing worked. I've done everything but its the same. Also, having a strange problem suddenly getting kicked off my server–I know...they shouldn't be related but they both just started happening. Anyway that's why its been a few hours since I was able to respond. I see now that the "tool" that suddenly showed up IS a bookmark tool-where did that come from–how could something like that just show up? I've looked everywhere to turn it off but no go. Also still a blank navigation area )) : Man am I frustrated with this. Thanks for your help. If you have any more suggestions they would be much appreciated.

more options

Maybe you should try a new profile.

Create a new profile as a test to check if your current profile is causing the problems. See:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

more options

Hello all of you lovely folks that helped me with this. Okay, so its 4 months later and guess what the problem was? Yes, yes that's it, I simply had to pull the URL section (expand it–which then shrunk the bookmark window). I have no idea why it suddenly appeared tiny and without URL's showing originally but there you have it! Yikes!! However I am back at these answer for another reason and for which they have been very helpful so all I can say is that you time was not wasted! Thanks so much.