Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox hangs when trying to play YouTube videos. Ending task starts the video and application, but the same thing happens when trying to view the next video. Any advice is greatly appreciated.

  • 2 antwoorden
  • 4 hebben dit probleem
  • 28 weergaven
  • Laatste antwoord van tsb26

more options

Task Manager shows that Firefox is still running. Clicking End Task restarts the video playing and application running (then I have to cancel the End Task and Close Program processes).

Task Manager shows that Firefox is still running. Clicking End Task restarts the video playing and application running (then I have to cancel the End Task and Close Program processes).

Alle antwoorden (2)

more options

Try uninstalling Flash Player 10.2 and install the previous version, 10.1.There have been a few reports of problems with Flash that have been solved by using the previous version. You can download the uninstaller for Flash, and get version 10.1 from http://kb2.adobe.com/cps/142/tn_14266.html

The Adobe archive files contain multiple versions of 10.1 for all operating systems so is quite a large download, the old-apps lets you just download the Windows versions that you require - http://www.oldapps.com/flash_player.php

You can also try disabling hardware acceleration on Flash to see if that helps. If you can access any Flash content, right-click on it and choose Settings. In the first section of the settings is the option to enable/disable hardware acceleration.

more options

Thanks for getting back so quickly, TonyE. This first occurred in the last version of Flash. I was recently prompted to upgrade, so I was hopeful that would fix the problem. It didn't. Does this address your recommendation? Or does your fix go back further?

BTW turning off hardware acceleration did not solve the problem.