We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

firefox a perdu mes mots de passe et n'enregistre plus les nouveaux

more options

Mes mots de passe ont disparu dans Firefox 3.6.10. Firefox ne me demande plus si je veux enregistrer un mot de passe. Je n'ai pas trouvé le fichier signons3.txt dans le profil Firefox (je précise que mon système affiche les fichiers cachés).

Mes mots de passe ont disparu dans Firefox 3.6.10. Firefox ne me demande plus si je veux enregistrer un mot de passe. Je n'ai pas trouvé le fichier signons3.txt dans le profil Firefox (je précise que mon système affiche les fichiers cachés).

Alle antwoorden (4)

more options

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)

Firefox 3.5/6 use signons.sqlite to store the names and passwords. The matching file key3.db that stores the encryption key is also required to access the encrypted names and passwords.

more options

Thanks for your answer! I will try to write my comment in english. I found the file key3.db but I don't try to read it (with which software?). In fact, all my passwords have been saved on a paper document. I just would like to know how these passwords have disappeared from Firefox and how to avoid these bug. Did I made a wrong manipulation? Thank you for your assistance in this matter

more options

If Firefox no longer asks to save a name and password if you visit a website and log in then there may be a problem with the files signons.sqlite and key3.db. As a test you can move or rename those two files to see if that makes it work again.

more options

I found a file key3.db here : c:\Program Files\Wanadoo\Config\xxxxxx\Firefox. But as I am no longer with Wanadoo but with another ISP, I don't understand why this file is there. And I don't find the file signons.sqlite on my hard disk. May I suggest to uninstall Firefox and reinstall it? In this case, what about my favorites?