We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

why does firefox turn word documents into firefox documents??

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Morbus

AnonymousUser
AnonymousUser
more options

wen i want to print a word document attached in an email I've received firefox won't open it and when i try to save the document to print it later instead firefox wants to save the document as a firefox document. If i change the format to word document and then save it, it can't be opened at all...

This happened

Every time Firefox opened

== i started using firefox instead of explorer

wen i want to print a word document attached in an email I've received firefox won't open it and when i try to save the document to print it later instead firefox wants to save the document as a firefox document. If i change the format to word document and then save it, it can't be opened at all... == This happened == Every time Firefox opened == i started using firefox instead of explorer

Alle antwoorden (2)

Morbus
Morbus
more options

Hello Myrorna.

You may be having an usability problem with the email service you are using. Are you sure you are not seeing the word document in an online document viewer? Firefox doesn't read word documents, so it's not possible for Firefox to save documents as a word document.

Unless you are using an add-on for such effect, in which case you need to contact its author for support.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions