Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Can not send email after reinstalling Thunderbird

  • 1 antwoord
  • 0 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van jojotom01

jojotom748
jojotom748
more options

I had to wipe out my computer and re-install Thunderbird. Unfortunately, I did not back up the latest Thunderbird profile, but had to use an earlier profile I had backed up. Now I can receive all emails, but cannot send any emails. (I am able to send email through Spectrum webmail.) In Spectrum, I have a main account, and 3 subaccounts. In the Outgoing Server SMPT settings in Thunderbird, where it asks User Name, which email account do I use, the main one or one of the subaccounts? I seems the SMPT setting is for both the main and the three subaccounts, not for each separately. Also, is there something else I need to do as I didn’t back up the latest Thunderbird profile? Thanks!

I had to wipe out my computer and re-install Thunderbird. Unfortunately, I did not back up the latest Thunderbird profile, but had to use an earlier profile I had backed up. Now I can receive all emails, but cannot send any emails. (I am able to send email through Spectrum webmail.) In Spectrum, I have a main account, and 3 subaccounts. In the Outgoing Server SMPT settings in Thunderbird, where it asks User Name, which email account do I use, the main one or one of the subaccounts? I seems the SMPT setting is for both the main and the three subaccounts, not for each separately. Also, is there something else I need to do as I didn’t back up the latest Thunderbird profile? Thanks!

Alle antwoorden (1)

jojotom01
jojotom01
more options

I was able to solve this problem by using an old profile, and using different settings than the ones Spectrum or Thunderbird gave me. For more information, see my post: https://support.mozilla.org/en-US/questions/1479150 Thanks!

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.