We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Can't use Firefox for any site with a shopping cart.

  • 2 antwoorden
  • 0 hebben dit probleem
  • Laatste antwoord van jonzn4SUSE

more options

For several days, on all sites I have visited with shopping carts, a low-opacity grey rectangle appears in the upper right hand corner of the screen. Nothing appearing on the screen covered by the rectangle will respond. And usually, the shopping cart button, and/or the search field are behind it.

I am forced to change to using Safari or Chrome if I am going to buy something (unless it's Amazon, that's the only shopping site I have used that seems to be free of this weird obstacle).

For several days, on all sites I have visited with shopping carts, a low-opacity grey rectangle appears in the upper right hand corner of the screen. Nothing appearing on the screen covered by the rectangle will respond. And usually, the shopping cart button, and/or the search field are behind it. I am forced to change to using Safari or Chrome if I am going to buy something (unless it's Amazon, that's the only shopping site I have used that seems to be free of this weird obstacle).
Gekoppelde schermafbeeldingen

Alle antwoorden (2)

more options

Replying to my own post to add something because I don't know how to edit the original. The grey rectangle just showed up on a non-shopping site.

Behulpzaam?

more options

Provide steps to replicate and post a full browser screenshot showing the issue. Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

I just order honey with no issues. see screenshot

Bewerkt door jonzn4SUSE op

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.