Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Spam folder count doesn't update

  • 2 antwoorden
  • 0 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van AndyDS

more options

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I have spam unless I specifically go in and look. Is this a function/feature of JUST the SPAM folder (all other folders seem to have their counts updated after a download). On Thunderbird 115.12.1 64 bit if that is of interest.

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I have spam unless I specifically go in and look. Is this a function/feature of JUST the SPAM folder (all other folders seem to have their counts updated after a download). On Thunderbird 115.12.1 64 bit if that is of interest.

Gekozen oplossing

Thank you Matt for your prompt reply. I modified the properties of the SPAM folder and we'll see what happens. I'll get back to you.

Five minutes later: Yes, this worked! I did receive about 4 spams since I posted that earlier sentence above and it the count did get updated before I opened the folder. Thank you!

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

That is as expected. the spam folder, the deleted folder and I think the send folder are not set to get mail when new mail is fetched.

You can right click the folder in the folder pane and select properties and include then in get mail activities if you like.

Behulpzaam?

more options

Gekozen oplossing

Thank you Matt for your prompt reply. I modified the properties of the SPAM folder and we'll see what happens. I'll get back to you.

Five minutes later: Yes, this worked! I did receive about 4 spams since I posted that earlier sentence above and it the count did get updated before I opened the folder. Thank you!

Bewerkt door AndyDS op

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.