Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Migration of TB copied folders but no emails. All emails in the Local Folders are gone - HELP

  • 3 antwoorden
  • 0 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van david

more options

I got a new computer. Installed a fresh version of TB. Created the email accounts. Then Imported the Profile from a hard drive that was in the old computer (I also tried copying the Profile folder). Now when I open the Local Folder section, I can see all the folder structure, but none of them contain any emails. I lost 17 years of emails, some of them very important to me. The repair option did not help. Deleting the .msf files and sbd folders didn't help Compacting didn't help Properties of all the folders are pointed to the correct file in C:\Users\user\AppData\Roaming\Thunderbird\Profiles\7eehms8r.default\Mail\Local Folders The file sizes are large but still no emails in the corresponding folder (see attach screenshot for some of the folder sizes)

Please help recover my emails.

I got a new computer. Installed a fresh version of TB. Created the email accounts. Then Imported the Profile from a hard drive that was in the old computer (I also tried copying the Profile folder). Now when I open the Local Folder section, I can see all the folder structure, but none of them contain any emails. I lost 17 years of emails, some of them very important to me. The repair option did not help. Deleting the .msf files and sbd folders didn't help Compacting didn't help Properties of all the folders are pointed to the correct file in C:\Users\user\AppData\Roaming\Thunderbird\Profiles\7eehms8r.default\Mail\Local Folders The file sizes are large but still no emails in the corresponding folder (see attach screenshot for some of the folder sizes) Please help recover my emails.
Gekoppelde schermafbeeldingen

Alle antwoorden (3)

more options

In old PC, - with Thunderbird not runnng, copy c:\users\<yourid>\appdata\roaming\thunderbird to external media - on new pc, with Thunderbird not running, copy the backed up Thunderbird folder to c:\users\<yourid>\appdata\roaming to overwrite the existing thunderbird folder - restart thunderbird

more options

As indicated, I have already done that. Also the old computer is not available, I only have the hard drive which is not damaged. I have copied the profile folder, also used the Import Profile option with no success. It only shows the folders, nothing in them. I have uninstalled/reinstalled TB. Using the same (latest) version as it was in the old computer. Windows 11 Pro TB 115.8.1 64bit

I thought it might be an indexing issue, so I deleted the global-messages-db.sqlite file and restarted TB - no success. Deleted *.msf files - no success. Copied each folder individually - no success.

Any other suggestion would be appreciated.

Bewerkt door Vako op

more options

If you did exactly as I stated, which was not importing, then the anticipated files do not exit.