Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

cannot launch firefoex browser

  • 3 antwoorden
  • 5 hebben dit probleem
  • 17 weergaven
  • Laatste antwoord van cor-el

more options

when i click on firefox I get a pop up saying XULrunner error platform version 120.0.1 not compatible with min version => 120.0 max version =<120

when i click on firefox I get a pop up saying XULrunner error platform version 120.0.1 not compatible with min version => 120.0 max version =<120

Alle antwoorden (3)

more options

sorry firefox

more options

Has anyone launching firefox have this issue

more options

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.