Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Passwords

  • 2 antwoorden
  • 0 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van stanfacey

stanfacey
stanfacey
more options

reset primary password does not work. I have tried the reset advice and get to the "reset" button, but get the "Your primary password has been reset" but no indication of what to do next or how to start again. Thanks, Stan Facey.

reset primary password does not work. I have tried the reset advice and get to the "reset" button, but get the "Your primary password has been reset" but no indication of what to do next or how to start again. Thanks, Stan Facey.

Alle antwoorden (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

If you mean the this procedure https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_resetting-your-primary-password-if-you-have-forgotten-it

All your passwords have now been deleted. Job done.

stanfacey
stanfacey Vraageigenaar
more options

Thanks Matt. Unfortunately, it doesn't work, I am still getting "Password required" in Thunderbird and can't get my emails. I don't want to use Outlook as it won't sync' email accounts.