Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Calendar function in Network Solutions portal stopped working in Firefox

  • 1 antwoord
  • 0 hebben dit probleem
  • 20 weergaven
  • Laatste antwoord van cor-el

kurt72
kurt72
more options

Firefox is my main browser. I use Network Solutions for web mail. I use their portal to view email, maintain my appointments in their calendar, maintain my contact list, etc. Recently, the calendar function has stopped showing my appointments. When I use MS Edge browser with the NS portal the appointments show up. When I open a private window in Firefox and go to my NS mail account the appointments show up in the calendar. Just not in a public (?) Firefox window. NS tech support sent me to Firefox to resolve this.  ???

Firefox is my main browser. I use Network Solutions for web mail. I use their portal to view email, maintain my appointments in their calendar, maintain my contact list, etc. Recently, the calendar function has stopped showing my appointments. When I use MS Edge browser with the NS portal the appointments show up. When I open a private window in Firefox and go to my NS mail account the appointments show up in the calendar. Just not in a public (?) Firefox window. NS tech support sent me to Firefox to resolve this. ???

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window