Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Tab crashing

  • 1 antwoord
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van FredMcD

more options

I am experiencing crashes when I open a tab from a website I've gone to frequently with no problems. OR I get into the site , go to another page and it crashes. This is only happening on Firefox. I may have changed some permissions, when I was having a problem with sharing my screen when I was in a Zoom session. Please help if you can.

I am experiencing crashes when I open a tab from a website I've gone to frequently with no problems. OR I get into the site , go to another page and it crashes. This is only happening on Firefox. I may have changed some permissions, when I was having a problem with sharing my screen when I was in a Zoom session. Please help if you can.
Gekoppelde schermafbeeldingen

Alle antwoorden (1)

more options

In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support