Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox is installing components needed to play the audio or video on this page. Please try again later.

more options

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or video on this page. Please try again later. nothing seems to work. how can this be fixed?

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or video on this page. Please try again later. nothing seems to work. how can this be fixed?
Gekoppelde schermafbeeldingen

Alle antwoorden (1)

more options

I think your Firefox is trying to install the Widevine plugin from Google, which is needed to play media protected with DRM. See: Watch DRM content on Firefox

I'm not sure what prevents it from installing for some users. Perhaps unusual privacy settings in Firefox or in external security software?