Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

FF not downloading files

more options

I am using a site with both a download icon and an open icon. The issue is not limited to this site or the file type. I have no issue when using Chrome.

FF won't download PDF file when I click the download icon. It will sweep the tab with a blue background but never open the downloads window. It will open the PDF file when I click the open icon. What to do with PDF is set to OPEN in FF.

I change what to do with PDF from OPEN to ASK. It now will not open the PDF when I click the open icon but instead of asking it gives a blank screen. If I click the download icon it does the same as above.

I change it to SAVE, and it will open the downloads window and save when I click either the open or the download icon. It will give a blank screen first on clicking the open icon.

Nothing is blocked, Popups are allowed for this site, I have all extensions and plugins disabled, but it does not do this in safe mode. So, something else must be disabled in safe mode that I have not found yet. What could it be?????? I really do not want to refresh it.

I am using a site with both a download icon and an open icon. The issue is not limited to this site or the file type. I have no issue when using Chrome. FF won't download PDF file when I click the download icon. It will sweep the tab with a blue background but never open the downloads window. It will open the PDF file when I click the open icon. What to do with PDF is set to OPEN in FF. I change what to do with PDF from OPEN to ASK. It now will not open the PDF when I click the open icon but instead of asking it gives a blank screen. If I click the download icon it does the same as above. I change it to SAVE, and it will open the downloads window and save when I click either the open or the download icon. It will give a blank screen first on clicking the open icon. Nothing is blocked, Popups are allowed for this site, I have all extensions and plugins disabled, but it does not do this in safe mode. So, something else must be disabled in safe mode that I have not found yet. What could it be?????? I really do not want to refresh it.

Alle antwoorden (4)

more options

Right-click the link and select Save As

more options

That does work if I have clicked OPEN and FF opens it, but it doesn't solve why download does not work.

more options

It's the way the page is set up.

more options

It isn't the way THEIR page is setup since it works with Chrome NAD FF safe mode. ALSO, no other pages will download ZIP files or anything else. So, do you actually have an actionable comment?