Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My account was hacked. Very weird. Lost bookmarks. I really need them back!

  • 2 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

stonyrun4e
stonyrun4e
more options

My bookmarks have been lost. I think they're gone forever. I really needed them for work. A certain person hacked into my 1password account. I know it's "impossible" but not if someone knows you and is determined and smart. Anyway, he changed the email associated with my account, but not the password. I had to restore my computer. I downloaded Firefox and was logging in. I was prompted to enter the "original" email. Huh? I tried various ways to access my account using the email I knew was the right one to no avail. I had a recovery key, but no place to enter it. I was told I'd be sent an email. No.

A different email worked. But my bookmarks are gone. Any ideas on how i can recover them? I really need the bookmarks. And why would they disappear if the password wasn't changed?

I hope I missed something - like a created a second account without realizing it. Thanks for your help.

My bookmarks have been lost. I think they're gone forever. I really needed them for work. A certain person hacked into my 1password account. I know it's "impossible" but not if someone knows you and is determined and smart. Anyway, he changed the email associated with my account, but not the password. I had to restore my computer. I downloaded Firefox and was logging in. I was prompted to enter the "original" email. Huh? I tried various ways to access my account using the email I knew was the right one to no avail. I had a recovery key, but no place to enter it. I was told I'd be sent an email. No. A different email worked. But my bookmarks are gone. Any ideas on how i can recover them? I really need the bookmarks. And why would they disappear if the password wasn't changed? I hope I missed something - like a created a second account without realizing it. Thanks for your help.

Gekozen oplossing

Note: It would be best to change all passwords and check your profile data on all sites listed.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

FredMcD
FredMcD
more options

Restore Bookmark Backups

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

FredMcD
FredMcD
more options

Gekozen oplossing

Note: It would be best to change all passwords and check your profile data on all sites listed.