Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

adding one tag mysteriously adds hundreds of others

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Matt

RonConescu
RonConescu
more options

Folks,

I'm using Thunderbird 68.10.0 on Ubuntu 20. I just started using tags, and I'm having a problem.

Basic experience:

- If I add a single tag to a single message, it works - if I select multiple messages and add a tag to all of them, life goes very weird:

  • the selected messages suddenly sprout a random number of tags. They always include the tag I selected, but they also include random other tags from my list of 15-ish tags. Each message gets its own set of random-seeming tags.
  • As I scroll through the inbox, I see that other messages I've tagged now have wildly different tags than they did the last time I scrolled.
  • no logging messages at all appear in the error console -- no warnings, errors, nothing.

At first, when I thought it only broke the tags on the messages I had just tagged, I started removing all the wrong tags. But now that I realize it's affecting almost everything I've tagged, i'm not sure how to effectively fix those messages; it's as if, when I tag a small cluster of messages (say, 3 to 10 messages), dozens of other messages grow hundreds of other tags.

Any idea how I can make tags work correctly?

Thank you so much.

Ron

Folks, I'm using Thunderbird 68.10.0 on Ubuntu 20. I just started using tags, and I'm having a problem. Basic experience: - If I add a single tag to a single message, it works - if I select multiple messages and add a tag to all of them, life goes very weird: * the selected messages suddenly sprout a random number of tags. They always include the tag I selected, but they also include random other tags from my list of 15-ish tags. Each message gets its own set of random-seeming tags. * As I scroll through the inbox, I see that other messages I've tagged now have wildly different tags than they did the last time I scrolled. * no logging messages at all appear in the error console -- no warnings, errors, nothing. At first, when I thought it only broke the tags on the messages I had just tagged, I started removing all the wrong tags. But now that I realize it's affecting almost everything I've tagged, i'm not sure how to effectively fix those messages; it's as if, when I tag a small cluster of messages (say, 3 to 10 messages), dozens of other messages grow hundreds of other tags. Any idea how I can make tags work correctly? Thank you so much. Ron

Bewerkt door RonConescu op

Alle antwoorden (2)

RonConescu
RonConescu Vraageigenaar
more options

(sorry about the messed-up formatting. The stuff appearing as monospace text was supposed to be a set of indented bullets under the previous bullet.)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

OK I tried using a GMX imap account by selecting a mail, holding shift and then clicking the last in the list.

I used the toolbar item to tag the emails with a custom tag.

Result was as expected. Not as you are seeing. Now I used windows, but for something as internal as a tag, I would not expect issues on another platform, but it is possible.

Have you tried restarting with addons disabled from the help menu and continuing in safe mode when prompted? I would guess you have an addon that might be doing this. Perhaps the unity integration addon or something else.