Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Google drive files not downloading in Firefox Browser

  • 1 antwoord
  • 5 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van averagehuman

more options

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine. What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file. I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [[https://support.mozilla.org/en-US/questions/1157677]] I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive. Any suggestions for how to resolve the problem?

Gekozen oplossing

[UPDATE: RESOLVED]

I found the solution to this issue. If you disable "Enhanced Tracking Protection" when visiting Google Drive pages, then you're able to download files.

Dit antwoord in context lezen 👍 2

Alle antwoorden (1)

more options

Gekozen oplossing

[UPDATE: RESOLVED]

I found the solution to this issue. If you disable "Enhanced Tracking Protection" when visiting Google Drive pages, then you're able to download files.