We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Search Engine

  • 2 antwoorden
  • 1 heeft dit probleem
  • 15 weergaven
  • Laatste antwoord van Lamar77705

more options

I am not able use Google search (on tab directly and even with opening google webpage and searching there)- search result is in Yahoo search. I have google as default search engine.

Thank you

I am not able use Google search (on tab directly and even with opening google webpage and searching there)- search result is in Yahoo search. I have google as default search engine. Thank you

Gekozen oplossing

hi, unfortunately this sounds like an issue caused by adware/malware. please try to launch firefox in safemode once, then go to the firefox menu ≡ > add-ons > extensions panel & remove any suspicious entries (things that you have not installed intentionally, don't know what purpose they serve, toolbars, etc).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

more options

Gekozen oplossing

hi, unfortunately this sounds like an issue caused by adware/malware. please try to launch firefox in safemode once, then go to the firefox menu ≡ > add-ons > extensions panel & remove any suspicious entries (things that you have not installed intentionally, don't know what purpose they serve, toolbars, etc).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Thank you for the prompt reply Philipp. Before I change my display name your responded. I had an unrecognizable extension, it was quick fix.