Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Stop trying to download from imap account

  • 4 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van mhouseco

more options

I have two imap accounts configured in TB that do not exist on the server any longer. I am trying to get TB to stop checking them since it causes error messages to pop up. Currently using TB 68.10.0. In the two accounts under server settings I have unchecked 'check for new messages at start up', 'check for new every x min', and 'allow immediate server notifications', but at start up I'm still getting error messages.

Other accounts are working fine, as expected.

What might I be missing?

I have two imap accounts configured in TB that do not exist on the server any longer. I am trying to get TB to stop checking them since it causes error messages to pop up. Currently using TB 68.10.0. In the two accounts under server settings I have unchecked 'check for new messages at start up', 'check for new every x min', and 'allow immediate server notifications', but at start up I'm still getting error messages. Other accounts are working fine, as expected. What might I be missing?
Gekoppelde schermafbeeldingen

Gekozen oplossing

Try this: go Offline from File/Offline/Work Offline, then see if you can copy to Local Folders, confirming that the full message is copied.

Dit antwoord in context lezen 👍 1

Alle antwoorden (4)

more options

Why not remove the accounts, after copying the messages (if they are still available) to Local Folders? Select an account in Tools/Account Settings, Account Actions, at the bottom of the left pane, Remove Account.

more options

I like this idea, but I'm getting stuck with a spinner of doom when I click into the accounts inbox. I can click different emails in the inbox and usually get them to display in the message window, but trying to move or copy to a local folder doesn't do anything.

more options

Gekozen oplossing

Try this: go Offline from File/Offline/Work Offline, then see if you can copy to Local Folders, confirming that the full message is copied.

more options

Combining the two suggestions solved my issue, thank you!