Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

more options

I've already scanned the old threads with no progress so lets try again. I have a few tabs open on ff. Its working fine, it has NOT crashed. I can copy a link from an email in thunderbird and paste it into ff and a new tab will open to that page. I can click a link in a document and the tab & page will open.

However if I just click the link in thunderbird - hey presto "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

It seems TB is not handling the link properly (it always used to!) However the various TB "fixes" I can find are either inscrutable, wrong or just dont work.

Has anyone fixed this?

I've already scanned the old threads with no progress so lets try again. I have a few tabs open on ff. Its working fine, it has NOT crashed. I can copy a link from an email in thunderbird and paste it into ff and a new tab will open to that page. I can click a link in a document and the tab & page will open. However if I just click the link in thunderbird - hey presto "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." It seems TB is not handling the link properly (it always used to!) However the various TB "fixes" I can find are either inscrutable, wrong or just dont work. Has anyone fixed this?

Alle antwoorden (2)

more options
more options

Thanks for trying Fred - the problem arises under windows 10. Yes I can close firefox, (without even using task manger) and if I click the link when its closed it launches the link page in ff. So I'd already viewed the links for the problem under windows, and they were no help. Probably I should repost this as a thunderbird issue.